Trauma-Exposed Employee Work Performance: Exploring the Relationships of PTSD Symptom Severity, Perceived Organizational Support, and Moderated by Authentic Leadership

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Authors

Shick, Michael

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2020-10-14

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Dissertation

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en_US

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Abstract

The study of posttraumatic stress disorder (PTSD) and its effects on an individual is relatively robust; however, the research is scant from an organizational, performance, and leadership perspective. Based on the prevalence of PTSD, expanding the research into understanding the relationships of PTSD symptom severity toward perceived organizational support (POS), trauma-exposed employee work performance, and whether or not Authentic Leadership (AL) strengthens those relationships has come into view. Using the snowball technique and Amazon’s Mechanical Turk (MTurk), the study found that as PTSD symptom severity was reduced, trauma-exposed employee work performance increased. Further, as PTSD symptom severity decreased, POS increased; moreover, as POS increased, trauma-exposed employee work performance also improved. Finally, AL did not prove to affect the relationships between PTSD symptom severity and trauma-exposed employee work performance, nor was it a significant interaction between PTSD symptom severity toward POS. Based on the findings, this study is an essential first step in bridging the understanding of PTSD with organizational support, performance, and leadership research.

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Creighton University

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Copyright is retained by the Author. A non-exclusive distribution right is granted to Creighton University and to ProQuest following the publishing model selected above.

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