Factors Influencing Flexible Working in a California Law Firm: A Qualitative Study of Managing Attorneys
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Authors
Daub, Brent
Issue Date
2021-03-26
Volume
Issue
Type
Dissertation
Language
en_US
Keywords
Alternative Title
Abstract
Non-monetary incentives, such as flexible work schedules have been implemented by business owners in hopes of improving performance, job satisfaction, and retention. While flexible work programs have been welcomed by employees, they may create unintended challenges within the organizational management structure, as managers of these flexible working employees experience concerns about expectations, accountability, oversight, and performance attainment. The current phenomenological research study explored managing attorneys’ lived experiences with supervising attorney employees working in a flexible work environment within the context of a California workers’ compensation defense law firm. Data gathered from open-ended semi-structured interviews with managing attorneys demonstrated that most of the experiences shared by the participants could be grouped into two themes of trust and technology with related subthemes that provided further clarity. Based upon the shared lived experiences of managing attorneys, the research supported the presentation of a proposed solution with recommendations and best practices for establishing a formal flexible working policy, providing managerial training, and investing in helpful technology tools.
Keywords: Flexible Working Programs, Managing Attorneys, Trust, Technology
Description
Citation
Publisher
Creighton University
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Copyright is retained by the Author. A non-exclusive distribution right is granted to Creighton University and to ProQuest following the publishing model selected above.