Exploring the Resilience of Ghana’s Education System: A Case of the State of Higher Education Institutions (HEIS) During Covid-19

Abstract

Abstract The COVID-19 outbreak had far-reaching consequences, severely impacting various sectors of society, including higher education institutions (HEIs). This study explored the resilience of Ghana’s higher education system during the COVID-19 pandemic by examining the challenges faced, strategies adopted by institutions, and the factors that contributed to their resilience. The study utilised a qualitative phenomenological research design, gathering data from 12 participants–lecturers, administrators, and students at the Ghana Institute of Management and Public Administration in Accra–through interviews. The findings revealed significant challenges in Ghana's higher education system, including operational, financial, and emotional issues, which increased stress among faculty and students. Key challenges include inadequate IT infrastructure and delayed student fee collections, necessitating improved resilience and adaptation in educational methods. Despite these obstacles, institutions have successfully implemented continuity strategies such as innovative teaching methods, frequent assessments, and partnerships with telecommunications firms to maintain educational quality. Factors such as peer and family support, institutional initiatives, and personal commitment significantly contribute to resilience. The findings highlight the need for long-term strategic planning and investment in technology to better equip institutions with future challenges.