Writing and Managing Email
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Authors
Schafer, Shelley
Wilson, Cherlyn
Issue Date
2023-05-31
Type
Video
Language
en_US
Keywords
Spring 2023
Alternative Title
Abstract
Presenters: Shelley Schafer and Cherlyn Wilson
Date: May 31, 2023
Time: 11:00 AM - 11:45 AM
Objectives:
Differentiate between when to use an email vs chat vs telephone vs in-person
Write clear, concise subject lines and shorter, more succinct emails
Identify when to use Reply to vs Reply to all and when to use CC or BCC
Use the Outlook Flags, Follow-ups and Reminders features to save time and improve efficiency