You've got agreement: Negoti@ting via email

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Authors

Ebner, Noam
Bhappu, Anita D.
Brown, Jennifer Gerarda
Kovach, Kimberlee K.
Schneider, Andrea Kupfer

Issue Date

2009

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Book, Section

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Abstract

Astonishing amounts of negotiation are now conducted by e-mail - often with scant regard for underlying strategy, or even common courtesy. The authors unpack why this happens, and propose methods that will better prepare students for the realities of future business.

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Citation

Noam Ebner, Anita D. Bhappu, Jennifer Gerarda Brown, Kimberlee K. Kovach & Andrea Kupfer Schneider, You've Got Agreement: Negoti@ting via Email, in Rethinking Negotiation Teaching: Innovations for Context and Culture 89 (Christopher Honeyman, James Coben & Giuseppe De Palo eds., 2009), reprinted in The Secrets of Gaining the Upper Hand in High Performance Negotiations 81 (Manon Schonewille & Felix Merks eds., 2011).

Publisher

DRI Press

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EISSN