Registered Nurses Perspectives Regarding Interventions for Workplace Incivility
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Authors
McPherson, Penne
Issue Date
2017-12-04
Volume
Issue
Type
Dissertation
Language
en_US
Keywords
Alternative Title
Abstract
This Dissertation in Practice research study was designed to gain understanding of the frequency and degree of workplace incivility on Registered Nurses in the acute care setting. The aim of the study was to understand the meaning and effect of workplace incivility experienced or witnessed by Registered Nurses as well as what their perceptions of positive interventions to stop or prevent such behavior might be. Personal, in-depth interviews were conducted with ten Registered Nurses. The study revealed that workplace incivility behavior is commonplace and causes destructive professional and personal outcomes. Additionally, the study uncovered the ideas of those interviewed that could result in prevention of or barriers to such behaviors. A common consensus is the need to create some type of educational resource to support those who encounter this behavior. An educational intervention model is being developed that will support individuals as well as groups/organizations in managing workplace incivility.|Keywords: Incivility, workplace, effect of uncivil behavior
Description
Citation
Publisher
Creighton University
License
Copyright is retained by the Author. A non-exclusive distribution right is granted to Creighton University and to ProQuest following the publishing model selected above.