Motivated to Adopt: The Experiences of Post-secondary Academic Advisors with New Technology
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Authors
Ritchie, Nicholas
Issue Date
2019-04-02
Volume
Issue
Type
Dissertation
Language
en_US
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Abstract
An exploratory case study examined the implementation experiences of 10 academic advisors at J. Andrew College, a large community college in the southeastern United States, within the context of a recent new academic advising technology application (NAATA) implementation. Data were collected via human instrument, using an interview guide developed after a review of literature and a formal analysis of documents. The study identified five thematic factors noted by participants that affected the NAATA implementation experience of academic advisors at J. Andrews College. In addition, three motivational readiness factors identified during the review of literature emerged in participant responses. A six-month, three-phase solution was proposed to address the aim of the study by targeting the thematic factors identified that limit the NAATA implementation experience of academic advisors. Study results suggest that leaders may enhance the implementation experience of academic advisors by 1) providing a clear and up-to-date view of the NAATA implementation and associated key stakeholders, 2) involving academic advisors early in a meaningful way, and 3) examining the potential of consolidating the use of multiple technologies, particularly for completing academic advising-related tasks.
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Publisher
Creighton University
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Copyright is retained by the Author. A non-exclusive distribution right is granted to Creighton University and to ProQuest following the publishing model selected above.