Dialogue, Dispute Resolution, and Talk-in-interaction: On Empirical Studies of Ephemeral Phenomena

dc.contributor.authorKuttner, Ranen_US
dc.contributor.cuauthorKuttner, Ranen_US
dc.date.accessioned2013-11-13T23:47:28Z
dc.date.available2013-11-13T23:47:28Z
dc.date.issued2013
dc.date.monthFebruaryen_US
dc.date.year2013en_US
dc.description.abstractAlthough relational theories have gained increasing prominence in the field of alternative dispute resolution, further clarification of the actual communication that constitutes and contributes to a relational approach in the mediation and negotiation processes is still needed. This paper begins by presenting a conception of dialogue as a relational practice. Ethnomethodological conversation analysis is introduced as a research method well suited to explicating practices of talk that contribute to or undermine relational interaction and dialogue in negotiation and conflict resolution contexts. We present two case studies of two parties negotiating a lease. Comparison of the two instances isolates practices that accomplish or move away from relational interaction and dialogue. This precedes a closing discussion of dialogic phenomena which could be mapped onto sequentially-organized interactive practices, allowing them to be identified and studied in actual interactions. Such analysis offers valuable potential for understanding the actual discursive forms that contribute to relational approaches and dialogue and that help cultivate relational awareness and dialogic mindset in practice.en_US
dc.description.issue1en_US
dc.description.pages13-31en_US
dc.description.volume6
dc.identifier.citationRan Kuttner & Phillip Glenn, Dialogue, Dispute Resolution, and Talk-in-interaction: On Empirical Studies of Ephemeral Phenomena, 6 Negot. & Conflict Mgmt. Res. 13 (2013)en_US
dc.identifier.isnihttp://isni.org/isni/0000000068776260
dc.identifier.orcidhttps://orcid.org/0000-0002-0641-201X
dc.identifier.ssrnhttps://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=1708222en_US
dc.identifier.urihttp://hdl.handle.net/10504/46898
dc.identifier.urihttp://hdl.handle.net/10504/46898
dc.identifier.viafhttps://viaf.org/viaf/97568437en_US
dc.identifier.wcihttps://www.worldcat.org/identities/viaf-97568437/en_US
dc.language.isoeng_USen_US
dc.program.unitSchool of Law
dc.program.unitWerner Institute for Negotiation and Dispute Resolutionen_US
dc.subjectAlternative dispute resolution
dc.subject.fastConflict managementen_US
dc.titleDialogue, Dispute Resolution, and Talk-in-interaction: On Empirical Studies of Ephemeral Phenomena
dc.title.workNegotiation & Conflict Management Researchen_US
dc.typeArticle
dc.url.fasthttp://id.worldcat.org/fast/874778en_US
dc.url.link1http://doi.org/10.1111/ncmr.12001en_US
dc.url.link3http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2008327en_US
dc.url.link5http://onlinelibrary.wiley.com/doi/10.1111/ncmr.12001/pdf
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